Marketing automation is a software technology designed for marketing organizations and departments to market more effectively across various online channels (such as  websites, email, social media, etc.) and automate repetitive tasks.

A professional marketing automation is the tools and systems that can take your business to the next level in sales and marketing. It also helps you stay connected and track and build your business both online and offline. 

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Here are the two areas where Marketing Automation can help you and your business.

Automated multi-channel marketing: Businesses looking to take a more general approach to marketing can opt for a multi-channel automation platform. This platform allows you to interact with users through different channels. It allows email marketing to manage automated email campaigns where messages can be customized for your target customers. These systems can be directly integrated with CRM systems, giving you the ability to share critical data with your team.

Improved Social Media Management: Marketing automation and CRM programs can also help manage social media effectively for targeted marketing. Allows you to collect and interpret your customer data from the latest social media events. 

The same data can then be integrated into your automation system to provide valuable information to your potential customers. Forms and surveys can be embedded in social media for data collection and analysis.